Customer service

Professional customer services is an everyday experience at NTP Republic

NTP•Republic is committed to excellent customer service and quality assurance.   Our customer service representatives will help you with a new vinyl packaging project or with repeat orders. Whether you need vinyl pouches, vinyl sleeves, vinyl bags, pockets, holders or envelopes our customer services representatives stand ready to serve you.  Our representatives can also help you with our specialty items including ballet boxes, combo boxes, POS backer boards, inflatable arm and leg splints and vacuum formed clamshells, blisters and trays. 

Our customer service department keeps accurate computerized records of your monthly and annual usage.   By monitoring your usage we can even remind you when you need to reorder.  Quote requests are returned within 24 hours. To keep costs down NTP•Republic will sometimes quote higher quantities and ship half now, inventory the difference, and ship the rest in 6 months. We also offer"JIT"  just-in-time stocking and shipping programs.  We accept blanket purchase orders for up to 15 months. At NTP•Republic we are willing to have your product on hand "all the time" so you can have it "just in time."

Subject to available tooling, parts can generally be manufactured and shipped in three weeks.  If an emergency need arises, NTP•Republic can often ship even faster.  Let us help you with your next project.  Call us at 413-493-6800 for your vinyl packaging needs.  We know vinyl packaging.